Communicative Business Series
			Designed specifically to address the needs of international business communication as advancements in technology. English is the common language for business, communication, travel, higher education and diplomacy. This programme enables language proficiency and inspires confidence in real-life situations. It focuses on specific scenarios through real-life video segments. Very useful for entry-level employees up to the most experienced executive.
		Features Levels Airports & Transportation - Getting through an international airport is challenging enough without language barriers. Here, learners experience everything from getting through customs to dealing with a canceled flight. Employees also learn what to say when faced with an irate customer in the 'Dealing with Problems' lessons.   Hotels, Restaurants, & Hospitality - Whether you are looking for a nice room or a good meal, or helping someone else do so, turn to the 'Hotels, Restaurants, and Hospitality' module. It covers learning skills for checking in and out, concierge or hotel services, reservations and ordering meals and drinks.   Office & Social Skills - Need some help starting a conversation? How about ending a conversation? The 'Office and Social Skills' module will help you to introduce yourself, make small talks, appropriate telephone skills and much more.   Business Meetings & Discussions - The Business Series is designed to teach the learner how to plan, conduct meetings, describe trends, conduct presentations/ reports and effectively communicate with co-workers. Its goal is to help them conduct their business in English.   Contracts & Negotiations - Nothing is more critical in effective negotiation than clear communication. The 'Contracts and Negotiations' module is all about providing learners with skills to enable clear and confident communication. Focuses on considering options, clarifying meaning, handling objections, reaching agreement, seeking assurances, making requests and discussing legal issues. Key Features 750 instructional hours Management and reporting system and activity monitor to track students' progress Multiple learner logins Uses videos of real-life situations Immediate application of what is learnt Multiple learner logins Interactive role play Voice Recording and comparison Customisable management system Native Language Help and Native Language Guide available Product Version Available in CD and Network versions Product Package * Varies depending on versions Installation Training One-year maintenance Helpdesk - online and via telephone Comes complete with : Instructor's Guide Learner's Response Book  System Requirements Pentium 200 and above Windows 95/ 98/ ME/ NT/ 2K/ XP 128 MB RAM (reccomended) Sound Blaster or compatible CDROM 24x Warranty CD: 90 days manufacturing defects (one-to-one replacement only)
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